Customer Compliance

Know What You're Signing Before You Agree to It.

  • Answer "can we sign this?" in minutes, not weeks — before a customer's CoC, QAA, or purchasing terms become a bottleneck for your sales team.
  • Spot hard blockers before signature by identifying exactly where a customer's requirements conflict with your own policies, standards, or supply chain capabilities.
  • Negotiate with evidence, not gut feeling — every gap comes with a direct source citation so your team knows precisely what to push back on.

Enterprises that already turn proof into progress with Sunhat

The Use Case

Your Policies as the Benchmark — for Every Customer That Asks.

High-value deals stall because reviewing a 40-page customer Code of Conduct or Quality Agreement takes days. Sales waits. Legal and ESG experts work through it manually, clause by clause, to answer one question: "Can we sign this?" And when the pressure to sign is high, uninformed signatures create contractual risks that only surface months later — at an audit or a customer complaint. Sunhat's Proof Agent gives you full transparency on every incoming customer requirement before anyone signs anything.

Check your Compliance

Know Exactly Where You Stand — Before Any Signature.

Upload your internal standard once – your CoC, quality manual, or materials policy. When a customer document arrives, the Proof Agent assesses every requirement against your own policies and evidence, returning a structured result: where you comply, where gaps exist, and what's a hard blocker. Sales gets a clear answer. Legal reviews only what actually needs attention.

  • Auto-Criteria Extraction: Upload the incoming customer document – CoC, QAA, purchasing terms. The Proof Agent automatically extracts the customer's requirements as assessment criteria. No manual setup per customer.
  • Your Policies as Evidence: Upload your own standards and proof documents once. The Agent evaluates how well you currently meet each customer requirement – showing exactly where you comply and where you don't.
  • Three-Tier Conformity Assessment: Every requirement is categorized as met, gap, or hard blocker – cited directly in your own documents. Sales, legal, and sustainability all work from the same clear picture.

More Functionalities

Audit-Ready Compliance Trail

Every customer document review is logged with source-cited findings – a permanent record of what was checked, when, and what the outcome was.

Safe AI – No Shadow IT

Keep sensitive customer contracts out of external tools like ChatGPT. The Proof Agent works exclusively within Sunhat's secure, audit-ready infrastructure – nothing leaves your organization.

Risk-to-Task Workflow

Hard blockers and open gaps become tasks for legal or procurement immediately – assigned, tracked, and resolved inside Sunhat rather than lost in an email thread.

Customer Stories

Hear directly from our Customers

Real enterprises. Real results. See how teams cut response times in half and turn proof into their competitive edge.

"Sunhat helps us to streamline the collection of data for reporting and multiple ratings, which are crucial for us to maintain credibility and transparency for our sustainability goals."

Dr. Ina Werxhausen
Group Director Sustainability
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1,100+

data points received

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“In the past, dealing with complex investor questionnaires sometimes required inquiries to several departments. Today, thanks to Sunhat, we can often find the right answers and evidence in seconds - which saves a tremendous amount of time.”

Julia von Wietersheim
Senior Manager Investor Relations
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500+

Investment data points for CSRD were retrieved through a structured process

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"With Sunhat, we significantly improved our EcoVadis reporting efficiency and transparency, gaining a competitive edge. We appreciate the good communication and quick response time from Sunhat and Cozero, which has enabled us to achieve the success of our sustainability management."

Markus Wegele
Sustainability Manager
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100%

streamlined compliance reporting for CSRD, CDP and Ecovadis

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"Sunhat streamlines our customer response process, and allows the information from our subject-matter experts to be added to our knowledge library to reduce duplicate work."

Brian Nash
Vice President, Corporate Sustainability
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50%

time saved to answer multiple ESG ratings and manage reporting projects

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Use Cases

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Frequently Asked Questions

Get answers on evidence management, automated document validation, and how to establish Sunhat as your central source of truth of your proof.

Can I use this for Quality Assurance Agreements (QAAs)?

Yes, the Proof Agent is built for exactly this. Upload your internal quality standards once and assess any incoming customer QAA against them, identifying gaps and hard blockers before sign-off.

Do we need to reconfigure the tool for each new customer?

No. Upload your internal standards once. Every new customer document is assessed against the same baseline automatically – no setup per customer required.

Does this replace our legal team?

No. It eliminates weeks of manual policy mapping so legal can focus on what actually requires judgment – not reading 40-page customer CoCs clause by clause.

Can the AI invent findings that aren't in the document?

No. The Proof Agent only references content from your uploaded documents. Every finding is cited directly in the source text – no black-box guesses, no hallucinations.

How secure are our contract documents?

All documents remain within your Sunhat environment. Nothing is processed externally or shared outside your organization.

Stop scrambling. Start proving.

Your next customer questionnaire, assessment, or audit doesn't have to be a fire drill. Get the platform that keeps proof ready for every request.